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Justin Chong

Product design @UnitedMasters

© 2026 Justin Chong

Justin Chong

I design operational systems across web and mobile - distribution, financial visibility, monetization, and internal tools.

FocusMobile + Web
RoleStaff Product Designer
ScopeB2B + B2C + Internal Tooling
LinkedIn

Selected Works

Distro 2.0 - Web Platform

Dual Primary Artists

Real-Time Royalties

Mastering

0.0×Distribution conversion increase
0.0%Cross-platform funnel conversion
0RTR notification surfaces
0.0%RTR opt-in conversion
What I do

Capabilities

Experience

8+ years designing complex consumer and internal products across mobile and web. Strong in systems thinking, cross-functional leadership, and translating ambiguous problem spaces into scalable solutions.

UnitedMasters

Staff Product DesignerJul 2025–Present
Senior Product DesignerJul 2023–Jul 2025
  • Staff-level design lead across core artist platforms spanning distribution, royalties, monetization, and internal operations
  • Led cross-platform (iOS, Android, Web) initiatives supporting artist growth, payouts, and collaboration at scale
  • Drove platform-level design decisions across navigation, systems, and interaction patterns to support long-term scalability
  • Redesigned the core web distribution flow, improving metadata handling and error prevention; increased submission completion by 2.5×
  • Launched multi-primary artist support across releases and tracks (iOS, Android, Web), enabling advanced collaboration for high-profile artists and managers
  • Designed the Real-Time Royalties experience, improving payout transparency, wallet usability, and financial clarity
  • Designed internal content and operations tools supporting fraud review, rights reinstatement, and cross-team resolution workflows
  • Led Android mastering flow revamp, improving preview clarity and upsell performance
  • Designed YouTube Content ID onboarding experience, emphasizing education and transparency to improve adoption

FiveSixTwo

Senior Product DesignerAug 2020–Mar 2023
  • Led cross-functional feature development, translating business and operational needs into user-centered solutions informed by research and feedback
  • Built and maintained a unified design system and style guide, improving brand consistency across iOS tablet and web platforms
  • Redesigned the internal IT portal, uncovering critical security permission mismatches; identified 200+ high-risk records, improving operational oversight
  • Streamlined service order workflows through research and iteration, reducing input errors by 23%
  • Improved estimator efficiency by reducing order creation time by 15%, increasing ROI across rental and service workflows

Daylight Transport

UX Designer (Contract)Jul 2022–Dec 2022
  • Designed UX and UI wireframes for internal logistics tools supporting warehouse inflow, outflow, and forklift workflows
  • Improved task clarity and operational efficiency for logistics and warehouse teams through workflow redesigns

Optimity Advisors

UX/UI DesignerOct 2018–Sep 2020
  • Contributed to the redesign of MyVikingJourney 2.0, a global customer-facing travel planning platform
  • Designed a modular air-booking engine as part of an end-to-end trip planning experience
  • Built and maintained a centralized component library and documentation to support internal development teams
  • Led research and design for a scheduling tool used by executive leadership at a major primetime network